Frequently Asked Questions (FAQs)
Most frequent questions and answers to the Kidzphyz Sports programs
There are two ways you can register:
- Select the ‘Book a Sports Camp’ tab on our website http://kidzphyz.com.au/sports-camps/ and select your sports camp preference. Once you have selected your camp, click on the sport you want and you will directed to our partner business Sports Camps Australia where they will process your enrolment and provide email confirmation.
- Call or email Kidzphyz Sports http://kidzphyz.com.au/contact/ directly to secure you spot in our sport camp. Once approved, download the registration form and ensure you bring them to the camp. If you register online, we will send you a tax invoice as confirmation of your enrolment.
Please note, siblings discounts, host school/venue discounts are available, phone Sports Camps Australia on 1800 753 127 to book.
Once registered, you will receive a confirmation email from our partner Sports Camps Australia. Within 24-48 hours of registering your child for camp. You will also receive a detailed receipt and a registration pack that has all of the camp information such as what to bring, lunch order forms, directions/maps and check-in/check out times. If you do not receive the pack, please email email@example.com or call Sports Camps Australia on 1800 753 127.
You can pay over the phone with a Visa or Mastercard. If you do not want to use a credit card, please contact us and we will be happy to sign you up over the phone and have you send a cheque to the Sports Camps Australia office or pay via bank transfer (EFT).
Three-day camp programs including 18+ hours of coaching are $255 per participant.
If your child can’t attend three days of the camp, we do allow participants to attend for one of two days, however we do recommend your child attend the full program where possible. 1 and 2 day camps are priced as follows:
– 3 day camp = $255.00
– 2 day camp = $185.00
– 1 day camp = $90.00
*Note – 1 or 2 day camps are only available after approval of the Kidzphyz Sports Director and are subject to availability.
Individual discounts are available under the following terms:
– Super Special (48 hour discount) = $200.00 ($55 off). Only available at the immediate completion of a camp and for a maximum of 48 hours.
– ‘Early Bird’ discount = $220.00 ($35.00 off). Available between 2 – 3 weeks after a camp for a maximum of 2 weeks.
– Sibling = $230.00 or 5% ($15.00 off)
– Host School/Venue = $230.00 or 5% ($15.00 off)
– Bring a friend = $230.00 or 5% ($15.00 off)
Group booking discounts are available under the following terms:
Application and approval must be obtained by the Kidzphyz Sports Director at least 1 week prior to a camp
– $220.00 for 4 or 5 participants being enrolled as one group for the full three day camp.
– $200.00 for 6 or more participants being enrolled as one group for the full thee day camp.
Please see our Camp Pricing page for an overview of the discounts available to families, and school and club groups.
I’m eligible for a family discount and club discount, can I combine them?
No. You can only use one discount per booking, whichever is greater. For example, if you’re eligible for a group discount during the early booking period, or if you have a club discount code and are booking family members, the discounts cannot be added together.
Please see our Camp Pricing page for an overview of the discounts available.
Full day camp daily opening hours are 8.30am – 6pm, whilst the camp coaching services run from 9 am – 4pm. Kidzphyz Sports support working parents by providing options for day care around business hours. Early drop off from 8.30am is provided free of charge, after care is available for a small fee (max $30 per night) until 6:00pm each night for Sports Camp participants only. Contact Kidzphyz Sports http://kidzphyz.com.au/contact/ for more information.
We offer a number of programs for a variety of age groups. Most of our junior camps accept participants between the ages of 6 – 16, however many of our camps will accept those as young as 5. *See the camp specific web pages to find out just what age restrictions apply.
Yes, grouping can be arranged to suit age, ability and friends — just let us know the names of any friends or siblings that are attending when booking. We will make sure your child is having fun in a group with their friends. And don’t worry if there are no friends attending — new friends will be made at camp!
Comfortable sports clothing and footwear is appropriate.
This depends on the sport. When you book, a detailed confirmation letter with info on what to bring will be emailed to you as a PDF download within 24-48 hours of booking your camp. Specific sports equipment such as bats, balls goals etc are provided, however, in contact sports or high-risk sports such as AFL, soccer, hockey and basketball, participants must provide their own mouthguard.
Morning tea, lunch and afternoon tea breaks are scheduled breaks for camp participants to rest and have refreshments.
Over the lunch break which is longer, participants can enjoy a recent G-rated movie (where facilities are available), have time to talk, socialise and debrief on activities – all supervised by camp staff.
Kidzphyz Sports will provide fruit and biscuit snacks during morning tea and afternoon tea breaks. Please ensure children bring their own drink bottle each day marked with their name. Water is provided all day.
Children can either bring their own lunch or order their lunch through us, from one of our partners, Subway. A subway meal includes a 6-inch or foot long sandwich, cookie and drink, and is delivered to the participants by us, at lunchtime for them to enjoy. Subway lunch is provided at participant cost. *Note that Kidzphyz Sports camps are a nut free environment.
Parents are welcome to stay and watch whilst coaches are in attendance, but there is no need to. All camps are fully supervised by qualified, registered WWCC coaches and camp staff.
We have qualified First Aid officers at every Kidzphyz Sports camp and program.
In the unlikely event that we cancel your camp, we will refund only your camp tuition and registration fee. We waive any and all damages that may otherwise arise out of any camp cancellation and agree to accept as liquidated damages and said registration fees.
Rescheduling from one week of camp to another, or even to a different location is normally not a problem and only takes a few minutes. Please call Sports Camps Australia on 1800 753 127 and they will happily make any changes you need.
The only time we cannot help you reschedule is if the camp you desire to move to is at maximum occupancy.
In the event of being unable to attend, if you cancel two weeks prior to the start date of the camp you will receive a full refund. If you cancel within two weeks of the start date of the camp we will issue you a camp voucher for all camp fees paid, valid for one full calendar year. Your camp voucher is transferable to any family member and may be used in the sport that you are initially registered in.
A credit of equivalent amount with be provided to attend a future program. Once the camp has commenced please note we are not able to offer refunds.
Yes, all of our staff have a current Working with Children Check. Many of our staff are also registered School Teachers and as such, come with a Victorian Institute of Teaching (VIT) or state based equivalent check.
Yes, we can provide great coaching for all ability levels — just let us know before the camp if your child is an advanced player or a beginner so we can group them accordingly.
The camp will never be cancelled due to weather. Drop off and pick up times will remain unchanged. In times of extreme weather and inline with our Adverse Weather Policy, we will modify the program to make best and appropriate use of the venue’s facilities (undercover or indoor areas). This could involve talks from the specialists, modified intensity sessions and other games and activities.
We provide high quality sports coaching programs for participants in an open, welcoming and safe environment where we foster positive and supportive learning and skill development. Kidzphyz Sports is committed to the safety and wellbeing of all children and young people and they will be treated with respect and understanding at all times. We seek advice and guidance from young people, parents and colleagues so these standards are maintained. Everyone participating in a Kidzphyz Sports program (including staff, volunteers, students, children, parents and visitors) must keep to our strict code of conduct so that we can continually strive to provide a safe and supportive environment for all. In addition to all of our staff holding a current WWCC, many of our team are Victorian Institute of Teaching (VIT) registered teachers and carry full teaching qualifications.
Visit our contact page at http://kidzphyz.com.au/contact/ or contact Sports Camps Australia – email firstname.lastname@example.org or call 1800 753 127. We will be happy to answer your question as soon as possible.